August 4, 2020

Advice from | Handling Customer Reviews

Over the past decade, has seen the impact that growth has on a business. Currently processing thousands of loans each year, the Dallas-Fort Worth-based mortgage lender makes every effort to ensure each customer experience is a fulfilling one. But even when a business like takes extreme measures to please every client, the occasional unhappy customer is unavoidable.

The first thing a business should do is work directly with the customer during every step of a transaction to avoid an unhappy customer at the end, advises. has found that having a customer satisfaction survey available can sometimes pinpoint a customer’s dissatisfaction. Businesses with customer satisfaction surveys should carefully review each survey and address any problems with the customer directly. finds that in many cases, this can resolve the issue.

Unfortunately, says the team at, the problem isn’t always something within a company’s control. Sometimes, customers have been dissatisfied with a title company or had issues with the loan process itself that are outside of ’s control. By carefully explaining the entire process with a customer, can give a customer realistic expectations about closing his or her loan. In some cases, this has prevented a customer from developing negative feelings due to misunderstandings.

According to, however, statistics have shown that most dissatisfied customers never say a word to the company. Instead, those customers complain to friends and family about the experience. And, because of the easy access of social media sites, blogs, and online review sites, reports that online “word of mouth” can have a much more powerful impact, making it more important than ever to try to avoid garnering negative reviews before they’re even posted.

Once a negative review is posted online, says that mediation can be tricky. Some businesses have had luck in directly contacting the customer to make amends, but this can also backfire. In fact, has heard of cases where this contact only further incensed the customer, causing more damage. Still, offering a discount on future purchases or a partial refund can sometimes be enough to cause a customer to reconsider. Each circumstance needs to be resolved on its own merits.

To stay on top of your business’ online reputation, recommends regular searches for mention of your company name. Also, having an active presence on social media sites can encourage customers to post negative commentary directly to you, rather than on their own pages, over which you have no control. Monitor Twitter for mentions of your business name and watch your Facebook fan page often. Be sure to regularly interact with those who comment to your post, advises. This will establish your business as one that cares about its customers’ well-being and satisfaction, leaving customers with the feeling that they can come directly to you if they ever have a problem. emphasizes that the vast majority of its customers give rave reviews about its services. So while an occasional negative review may find its way online, for businesses, the key is to focus on the great reviews coming from the majority of customers and simply continue to try to give the best customer service possible.

For more information, visit Texas Lending online at
4100 Alpha Rd.
Dallas, TX  75244
NMLS# 137773


Missed Fortune: Why Insurance Companies Are Safe

Douglas Andrew

Douglas Andrew

Missed Fortune’s Douglas Andrew knows the financial uncertainties many are experiencing today. Through the Missed Fortune workshops and books, Douglas Andrew explains the importance of liquidity, safety, and rate of return in investments. Today, the Missed Fortune founder talks to Interviewing Experts about the insurance industry and how it manages to survive through every economic downturn.

Interviewing Experts: In the Missed Fortune educational materials, you talk about insurance companies having a high rate of return. Can you explain what that means?

Douglas Andrew: On many of the general account portfolios that we review, there will be a yield that turns over very slowly. Last fall, I was visiting a particular insurance company in Minnesota. They were reporting on the two trillion dollars worth of assets they manage.

Interviewing Experts: Two trillion?

Douglas Andrew: Two trillion. Do you know that’s the amount the Federal government collects in income tax a year? And this institution, which has far fewer employees, manages two trillion dollars.

Interviewing Experts: Even in this economy?

Douglas Andrew: In this low interest environment, where many business and investors are struggling, this particular company has a portfolio rate of about 6.18 percent.

Interviewing Experts: But aren’t interest rates relative?

Douglas Andrew: Yes. For example, back in the 80s, I was earning on my conservative insurance contracts amounts in the 13 percent range.

Interviewing Experts: That was a different time, though.

Douglas Andrew: At that time inflation was 10 percent and CDs and banks were paying at ten.

Interviewing Experts: The insurance company you’re describing was paying 6.18 percent in this low-interest environment, though.

Douglas Andrew: They were paying 6.18 percent and they used about one percent of that for their overhead.

Interviewing Experts: So this particular insurance company provided a high rate of return…

Douglas Andrew: Even in this environment, Missed Fortune found that a consumer could have a net rate of a return of about 5.2 percent.

Interviewing Experts: And that’s tax-free?

Douglas Andrew: Yes, that would be tax-free. That money is in a liquid environment, safely and predictably earning a good rate of return, which, as anyone who is familiar with the Missed Fortune workshops and educational materials knows, is the crux of my message.

Interviewing Experts: Can you explain what you mean by “LASER?”

Douglas Andrew: LASER is liquidity, safety, and rate of return.

Interviewing Experts: You mention in your Missed Fortune workshops that the insurance business is less risky.

Douglas Andrew: Insurance companies are professionals at managing risk. Missed Fortune has found that because of this, insurance companies always maintain liquidity of principal.

Interviewing Experts: This has been great advice, Mr. Andrew. Thanks for speaking with us today.

Missed Fortune’s Douglas Andrew provides financial strategies to clients throughout the U.S. For more information on Douglas Andrew and Missed Fortune, visit

Missed Fortune Author Discusses His Personal Experience with Liquidity

Missed Fortune ( helps individuals create liquidity from their real estate equity through time-tested strategies. Douglas Andrew and his team of professionals work with Missed Fortune clients to increase liquidity and rate of return on assets. Andrew recently spoke to Interviewing Experts about his own personal experience that propelled him to write the national bestseller, Missed Fortune, and its follow-up, Missed Fortune 101 in an effort to help others.

Interviewing Experts: Thank you for speaking with us today, Mr. Andrew. In your Missed Fortune books and workshops, you refer to the “Laser Test.” Can you tell us a little about that?

Douglas Andrew: I sure can. In this context, “Laser” stands for “Liquid Assets Safely Earning Returns.” This is an important concept that I’ve emphasized in all of my workshops, and this acronym allows my attendees and readers to remember these steps in that exact order.

Interviewing Experts: When you refer to “liquidity” in your Missed Fortune workshops and videos, what exactly does that mean?

Douglas Andrew: Liquidity simply refers to the ability to get to your money when you need it. Missed Fortune has found that many individuals, businesses, financial institutions, and even governmental entities get into trouble when they lack liquidity.

Interviewing Experts: In other words, you mean money that an individual or organization can’t access, like a 401(k) or real estate equity.

Douglas Andrew: Exactly.

Interviewing Experts: Prior to developing Missed Fortune, you had a personal experience that helped you learn the value of liquidity, is that correct?

Douglas Andrew: Yes. When my wife and I built our first dream home, we moved in without using any of our own money. The home appraised for double what we paid for it, so we thought we had it made.

Interviewing Experts: Did you make extra mortgage payments?

Douglas Andrew: No, as I describe in my Missed Fortune workshops, I learned early on that the key to getting out of debt is not by paying extra principal payments.

Interviewing Experts: Many people don’t realize that.

Douglas Andrew: I’ve also never paid a down payment for any real estate I’ve acquired. This is advice I go into in more detail in several of the Missed Fortune educational videos.

Interviewing Experts: With that third home, you fell into some hard times, as you describe in the Missed Fortune videos.

Douglas Andrew: Unfortunately, yes. The energy crisis hit homeowners hard in the early 80s and that, combined with some events in our lives at the time, caused us to fall behind on our mortgage payments. We decided to put our home on the market but, as many Americans know all too well, it wouldn’t sell quickly enough.

Interviewing Experts: I’m sure many homeowners today can relate to that in this current economy.

Douglas Andrew: Eventually, the home went into foreclosure, which taught me a valuable lesson. As I explain in the Missed Fortune videos and workshops, personal experiences in life can either make you bitter or make you better.

Interviewing Experts: These lessons led to the advice you give today.

Douglas Andrew: Through Missed Fortune, I help others understand what I learned, which is that real estate equity, when it’s trapped in a property, is not liquid when you need to get to it. We have created a series of videos that teach these principals, and your readers can learn more by visiting our website at or

Interviewing Experts: We appreciate your taking the time to chat with us today.

Douglas Andrew: The pleasure is indeed mine.


Why Trade with FXDD?



Forex trading is complex. FXDD makes it less so.  Your success is our ultimate goal, which is why FXDD goes to great lengths to improve your trading. Below, we have answered some common questions to help you understand the benefits of trading with FXDD.

Q:  What is the primary benefit of trading with FXDD?

A:  One of the biggest reasons to trade with FXDD is our education. We are a leader in investor education, with deep insights into the world’s fastest growing financial marketplace.

Q:  What is the Forex market and what is FXDD’s role within it?

A:  Forex is the largest market in the world, in which the worldwide exchange of currencies between governments, organizations, and individuals occurs. In fact, it’s much larger than the stock market, with more than $4 trillion in foreign exchange traded each day. FXDD provides retail traders with direct access to the Forex market – the same market that facilitates foreign trade and investment by enabling currency conversion.

Q:  What services or tools does FXDD provide to traders?

A:  FXDD provides traders with the technology, services, and education needed to navigate the ever-evolving foreign exchange marketplace, including FXDD’s unparalleled customer service.

Q:  Is Forex really that much more complex than other asset classes?

A:  Similar to other asset classes, the Forex market allows traders to buy or sell an investment product. The difference is that in Forex, you are trading a specific currency pair. With FXDD, you may trade the Euro versus the U.S. Dollar, the Japanese Yen versus the British Pound, or more than 30 other currency combinations offered by FXDD. These various currency combinations simply illustrate the value of one currency compared to the other, denoted with a single price. FXDD warns first-time traders that the price of these pairs constantly fluctuates based on the present and projected state of the two country’s economies and political climates.

Q:  Beyond trading pairs of currencies, what separates Forex trading from other asset classes?

A:  Unlike stocks, the Forex market cannot be manipulated by “insider” information. It’s simply too big for any one party to gain an unfair advantage. In trading Forex with FXDD, trade positions are not vulnerable to accounting fraud or the risk of corporate scandals present in other markets. According to FXDD, the sheer size of the Forex market, along with the many other factors that impact pricing, make the Forex market unique.

Q:  What are some of the benefits that FXDD sees in trading Forex?

A:  Forex is the most liquid market in the world due to its volume and importance within the global marketplace. FXDD works with the leading broker dealers worldwide that buy and sell currencies, providing retail traders real-time access that was once only available to large banks and financial institutions. Liquidity provides stability and low spreads. FXDD ensures that traders get the best possible market price when opening or closing a position. In contrast to the stock market, which has a much lower trade volume, trading Forex with FXDD reduces a traders’ vulnerability to liquidity risk.

Q:  Okay, beyond liquidity, what other benefits does FXDD see in Forex trading?

A:  There are three other areas within the Forex markets that FXDD views as beneficial, including more leverage (although leverage can work for you as well as against you), lower trading fees, and continuous operation. Because the price of currencies remain relatively stable from one day to the next, FXDD, like many other Forex firms, offers up to 50:1 leverage on all Forex trades in the U.S. This allows traders to amplify their positions while utilizing less capital. FXDD points out that the high leverage offered by Forex is considerably more favorable than the 2:1 leverage available in the stock market. FXDD cautions traders that using high leverage simply allows traders to initiate a larger position with less capital, which can have either a positive or negative impact on trades, depending upon the position.

It is typically less expensive to trade Forex with FXDD versus trading other financial products with different brokers. Regardless of trade size, FXDD’s spreads are typically 4 pips or lower for most major currency pairs. FXDD profits from the spread between the bid/ask price. As part of FXDD’s service, the firm offers free research, market information, trading education and state-of-the-art trading platforms.

According to FXDD, another important benefit of trading Forex is the ability to trade virtually anywhere and anytime. The Forex market is one of the most accessible market in the world, and with FXDD, you can trade five days a week, 24 hours a day. At FXDD, and most other Forex brokers, currency market trading hours begin Monday morning in Sydney and continue through Friday evening in New York. FXDD advises first-time Forex traders to familiarize themselves with the time zones of the various countries they are focused on trading.

At FXDD, our goal is to provide you with the tools you need to successfully trade in Forex markets. You can go to for additional information and tools.

Interviewing Experts Discusses How To Plan a World Class Party Inexpensively

When planning a wedding reception, baby shower or corporate event, most people want to evoke a type of mystery that sets them a class-above, but which is difficult for anyone to exactly pinpoint. We all know the type of party – one that’s difficult to leave and makes every guest feel that the party was practically crafted with them – and only them – in mind. Today, Interviewing Experts has some tips for people who want to jazz up their party repertoire.

First of all, the perfect host or hostess will have a good quality cocktail shaker. The perfect shaken cocktail is exponentially better than anything that can come out of a blender. If possible, find one with a glass attachment. Very basic cocktail shakers can be found for around ten dollars and the higher end models can be up to fifty dollars. However, what ever a person’s price range – a cocktail shaker is a must.

Nice serving trays are important too. They can help set the tone of the party from black tie, to relaxed and rustic. Instead of scouring big name stores, this is the perfect place to let creativity lend a hand. When searching garage sales this summer look for old chests of drawers that are inexpensive. If they have shallow drawers, they can be easily converted into serving trays, either by papering them or painting them. Also, serving trays can be found at thrift shops and second hand stores.

And last but not least, don’t overlook the lighting. Harsh overhead lights have no place in a social situation, but guests also don’t want to have to rely on their sense of touch to find the appetizers, either. So there is a very large middle ground that can be filled in with lights and candles.

If spending extra money for new fixtures isn’t in the budget, opt for low wattage white spiral energy efficient bulbs. Or, even something unusual like “stained glass” bulbs. The different colors can make an elegant presentation in the right lamp.

Candles don’t just need to be tapered and on a table. They can be specialty candles, votive candles, or tea lights. Floating candles can be stunning on a food table, and because they have a low center of gravity, they’re not only lovely – they’re also practical.

Hopefully these tips will help hosts and hostesses give their next party a little boost and mystery that will make their guests never want to leave. Within reason of course!

Tax Avoidance or Tax Evasion? Tax Tiger Explains the Difference

  Tax Tiger

Tax Tiger

Tax Tiger explains why tax avoidance is “rewarded” while tax evasion is punishable by up to five years in prison and a quarter million dollar fine.

Q: What exactly does Tax Avoidance mean?

Tax Tiger: Simply put, Tax Avoidance is practiced by every American who files taxes. For instance, claiming a dependent or mortgage interest for the sake of lowering one’s financial liability to the Federal government are examples of Tax Avoidance.

Q: Must a taxpayer be able to prove his or her Tax Avoidance techniques are legitimate?

Tax Tiger: Yes, and we recommend keeping all records and receipts related to tax deductions and credits.

Q: If Tax Avoidance is legal, why is Tax Evasion a crime?

Tax Tiger: Unlike Tax Avoidance, Tax Evasion is the intentional act of providing the IRS with misleading information in an attempt to reduce one’s tax bill.

Q: What are the penalties for an attempt to defeat or evade tax?

Tax Tiger: According to the IRS, an individual who endeavors to evade all or any portion of their tax bill is guilty of a felony, with penalties including imprisonment of up to five years and fines of up to $250,000.

Q: Who pays for the cost of prosecution?

Tax Tiger: If convicted, the taxpayer is responsible for all court costs associated with his or her case.

Q: Why are there such steep fines and penalties for failure to pay taxes?

Tax Tiger: Tax Evasion is punished to the fullest extent of the law because these funds provide monies for national defense, public education, health care for the elderly, social services, and financial aid to the poor and disabled. As well, taxes fund state and local police and other important community civil services.

Q: What is Circular 230 and how is it pertinent to our discussion of Tax Evasion?

Tax Tiger: Circular 230 contains the rules that Enrolled Agents, CPAs, attorneys, and other legal representation must follow in order to represent a taxpayer in front of the IRS. In essence, it states that the service providers must always act in the best interest of their clients, including advising them on all legal Tax Avoidance avenues.

Q: Why are there negative connotations associated with the term “Tax Avoidance?”

Tax Tiger: Unfortunately, Tax Avoidance is not completely understood by the general public. Even many experienced tax service providers struggle with the difference between evasion and avoidance.

Q: What is one example of a Tax Evasion scheme by employers?

Tax Tiger: Paying an employee in cash to avoid payroll taxes is one way that businesses engaged in Tax Evasion.


About Tax Tiger

In 2002, Kathy Hill founded Tax Tiger–America’s Most Effective Tax Representation Company–in Sacramento, California. Since the firm’s inception, Tax Tiger has saved taxpayers across the nation in excess of $20 million in penalties, interest, and back taxes. The group employs only licensed professionals who meet the highest educational standards in the industry.

Ian Woodman, Idaho Tax Relief Expert, Gives an Overview of 2012 Tax Changes

Ian Woodman Idaho

Ian Woodman Idaho

Ian Woodman, Idaho tax resolution firm Instant Tax Solutions co-founder, helps lead a team of tax experts. Together, they work hard to stay abreast of tax changes each year, explains Ian Woodman. Idaho taxpayers and others across the country were impacted by several changes in the tax laws this year. Today, Ian Woodman of Idaho explains what those tax changes were and how they might affect you.

Recently, you may have noticed an increase in the federal withholding allowance, describes Ian Woodman. Idaho residents are now able to withhold $3,800. This allows taxpayers to have more deducted from each paycheck in order to avoid paying at the end of the year. Ian Woodman ’s Idaho Instant Tax Solutions sees some taxpayers who prefer to maximize withholding throughout the year in order to see a larger tax return the following spring. This can help pay for vacations and large purchases, Ian Woodman of Idaho acknowledges. The increase in the withholding allowance means that, according to Ian Woodman, Idaho residents can have more held out throughout the year to receive a larger tax refund at tax time.

Another increase the IRS instituted this year was an increase in the social security wage limit, says Ian Woodman. Idaho residents will be taxed up to $110,000 on earnings in 2012, Woodman adds. The good news is the tax rate stays the same—7.65% for individuals and 6.2% for employers. The Medicare tax will remain the same—1.45%, according to Ian Woodman. Idaho residents should note there is no wage base limit for the Medicare tax.

One of the biggest changes for Ian Woodman ’s Idaho clients this year is the end of the advance payment of the Earned Income Credit. This, Ian Woodman of Idaho explains, was a program designed to help those making low to moderate wages. As the economy begins to once again gain ground, Ian Woodman ’s Idaho office is seeing less governmental programs to help taxpayers. But this is good news as people begin returning to work, concludes Woodman.

Ian Woodman, an Idaho tax relief specialist, established Instant Tax Solutions in 2008 with his business partner Byron Pedersen. Together, they share a mission of providing stress-free tax relief with honesty and integrity to taxpayers. Ian Woodman, Idaho businessman, helps to lead Instant Tax Solutions, which boasts 4,000 clients and is served by 25 employees.

The Instant Tax Solutions Ratings Team Opens up About Industry Problems and Solutions

Instant Tax Solutions Ratings

Instant Tax Solutions Ratings

In this exclusive interview, the Instant Tax Solutions Ratings Team discusses how consumers can help protect themselves from deceptive tax relief agencies.

Interviewing Experts: Good afternoon and thank you for joining us.

Instant Tax Solutions Ratings Team: We are always happy to offer taxpayers information on our industry.

Interviewing Experts: There has been a great deal of bad press lately regarding the tax services industry. Can you tell us how firms like Instant Tax Solutions handle that?

Instant Tax Solutions Ratings Team: It can be difficult at times, since one bad news report can reflect badly on the industry as whole.

Interviewing Experts: We’ve seen that all too often in almost every profession.

Instant Tax Solutions Ratings Team: Yes, that’s true. All we can do is make sure that consumers are away that not every business of our nature is out for a fast buck; many of us are very dedicated to what we do.

Interviewing Experts: What are some of the deceptive practices that Instant Tax Solutions believes need addressing?

Instant Tax Solutions Ratings Team: We believe that TV and radio spots should be restricted to only the facts. No one should be able to tell a taxpayer that their tax problems are over without any kind of consultation.

Interviewing Experts: What about fees?

Instant Tax Solutions Ratings Team: Fees should be fair and negotiated only after a good faith review of an individual taxpayer’s situation.

Interviewing Experts: After the good faith analysis, then the parties can enter into an agreement?

Instant Tax Solutions Ratings Team: Yes, exactly. Many of the “as seen on TV” agencies require a service agreement before even getting the taxpayer’s last name. Those groups are notorious to making false promises.

Interviewing Experts: Which is why the industry is viewed negatively sometimes?

Instant Tax Solutions Ratings Team: Unfortunately, yes.

Interviewing Experts: We understand that the IRS has pretty strict requirements before offering any reduced fees. How hard is it to do this alone?

Instant Tax Solutions Ratings Team: We won’t say that it can’t be done. It can; but without someone who is familiar with IRS procedure, it can be difficult to say the least.

Interviewing Experts: So no one can guarantee easy relief on a wide scale? There are no “Bail out” or “Stimulus Programs” offered by the IRS?

Instant Tax Solutions Ratings Team: No, and that is a topic that we believe needs to be addressed – that some agencies advertise to sound like they are offering a government sanctioned benefit.

Interviewing Experts: That sounds like a topic your firm is passionate about.

Instant Tax Solutions Ratings Team: It is very close to our hearts. Our IRS enrolled agents, legal counsel, and other tax professionals are the best in the industry. We think that taxpayers are entitled to education and learning to spot a scam is one way they can protect themselves when they are most vulnerable.

Interviewing Experts: Thank you for your time today. We appreciate the information.

Instant Tax Solutions Ratings Team: You are very welcome.

The Instant Tax Solutions Ratings Team is a group of tax professionals who are devoted to teaching consumers the importance of education when facing the IRS. The group offers ratings and reviews of industry practices and IRS policy. For more information or for Instant Tax Solutions ratings and client testimonial, please visit

Interview with Steven P. Delarge | Tour de Cure for Diabetes

Steven P. Delarge

Steven P. Delarge

Steven P. Delarge, business executive, believes in giving back to the community. Each year, he participates in the Tour de Cure for Diabetes that, according to Delarge, is a bicycling event that benefits the effort to find a cure for diabetes. Today, Steven P. Delarge talks to Interviewing Experts about the event.

Interviewing Experts: How did you first learn about Tour de Cure?

Steven P. Delarge: I was actually looking for a great project to help engage my employees in charitable work in the community. We were searching for something that would incorporate fitness with helping the community.

Interviewing Experts: So that led you to Tour de Cure?

Steven P. Delarge: Yes, and after learning about this great bike ride to benefit diabetes in Saratoga Springs, I knew I’d found the perfect event. Bicycling is both great exercise and accessible to everyone. My employees wouldn’t have to be triathletes to participate.

Interviewing Experts: How far do the cyclists ride in the Tour de Cure?

Steven P. Delarge: The great thing about the Tour de Cure is that participants can choose the distance. Newbies can try out a five-mile fun ride, while more experienced cyclists can go for the 100-mile ride through the countryside.

Interviewing Experts: Was the event an immediate success with your employees?

Steven P. Delarge: Well, not exactly. In fact, the first year I was the only participant. The only other person who signed up backed out because it was storming the day of the race.

Interviewing Experts: But you rode anyway?

Steven P. Delarge: Yes–for five miles in the pouring rain.

Interviewing Experts: That’s dedication. Did others ride in the rain that year, too?

Steven P. Delarge: Yes, and it was so inspiring to see so many people pushing through despite the bad weather.

Interviewing Experts: Not just the cyclists, but the workers, too?

Steven P. Delarge: The volunteers manning the signup tables worked in the rain, and even diabetes sufferers were out there, riding alongside us in their red jerseys.

Interviewing Experts: Your company began taking a bigger role in the event after that. How did that come about?

Steven P. Delarge: As I stood there, cheering on the others finishing the race, I found the enthusiasm contagious.

Interviewing Experts: You made a big jump the next year, right?

Steven P. Delarge: The next year we had one of the largest teams, raising more than $15,000 for the American Diabetes Association.

Interviewing Experts: What would you say to other businesses interested in engaging employees in this type of activity?

Steven P. Delarge: I can’t express how proud I am of my former employees for their enthusiastic participation in this event. I highly recommend it. Not only is it a great way to support a good cause and become a part of the community, it’s also fun.

Steven P. Delarge has served as CEO and CFO for some of the most innovative chemical, energy, and aerospace businesses in the country. Currently, Steven P. Delarge serves as president of Silicones and Quartz for Momentive Performance Materials, where he leads operations and finance for more than 5,000 employees worldwide.

Byron Pederson Discusses the Global Impact of Drilling for Water in the Desert

Byron Pederson

Byron Pederson

Byron Pederson knows that in some areas of the world water isn’t as plentiful a commodity as it is in the United States. That’s why the co-founder of Instant Tax Solutions wants to spread the word about how far a few dollars can go in a poverty-stricken country that needs water. Recently, Byron Pederson met with the staff of Interviewing Experts to discuss the work some missionaries are doing to help bring water to those who need it most.

Interviewing Experts: “Byron Pederson, what are some of the questions you get most often about drilling for water?”

Byron Pederson: “Many people wonder if there’s a way to find water in the desert. One of the best ways is to single out areas with a lot of vegetation. By drilling within the area of a tree’s underground branches, you may find water.”

Interviewing Experts: “Once you’ve found a well, how much water can you expect to find?”

Byron Pederson: “It all depends on the well, but usually you’ll find that the wider the well, the more plentiful it is.”

Interviewing Experts: “Byron Pederson, explain to us how safe this well water is for drinking.”

Byron Pederson: “Because much of this water is underground, where livestock and sewage can’t contaminate it, it’s usually very safe.”

Interviewing Experts: “Byron Pederson, what about saltwater? Is it safe to drink?”

Byron Pederson: “No. The salt content actually can cause dehydration. It’s a must to find freshwater.”

Interviewing Experts:  Some spiritualists believe in dousing. Byron Pederson, is dousing a good way to find water in the desert?

Byron Pederson: “Because of the religious beliefs in the affected areas, dousing can be very off-putting to locals. It’s best to find water through more earthly methods.”

Interviewing Experts: “How much do people need to donate to make a difference?”

Byron Pederson: “Just seventy-five American dollars can actually provide water to an entire village. Any amount people can give can make a difference.”

Interviewing Experts:Byron Pederson, are there other ways people can help?”

Byron Pederson: “What are most needed in these other countries are people to do the work. By pitching in and helping, people really can change the world!”